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Community Q&A

Why does it say the file is not ready?

The run has not stored a preview yet, or you opened the task before it completed.

Liam

Support ·

Refresh after the status is completed. If it failed, the error replaces the preview. If it is scheduled, there is no file yet on purpose.

Short answer

  • Refresh History
  • Open the completed task
  • Read the error if it failed

Also make sure a section was checked. All boxes off leaves little to publish.

Related help article: Read the guide → — When the preview says the file is not ready