Community Q&A
Why are my policies missing?
Shopify has not granted policy access yet, or the policies are empty in admin.
Liam
Support ·
Reopen the app and accept the prompt, then run the task again with policies checked. The earlier task can still have succeeded without that section.
Short answer
- Reopen the app
- Accept access
- Check Policies
- Compare the new preview
The rest of the file does not wait on policies.
Related help article: Read the guide → — Policies missing from the file