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Community Q&A

The task failed. What should I do first?

Open it in History and read the error. Do not immediately submit a duplicate.

Maya

Customer Success ·

A failure does not use an update and does not replace a file that already succeeded. Fix the cause, then run a new task.

Short answer

  • Read the error
  • Check the sections
  • Reopen the app if a permission was requested

Send the task name and the error to the contact page if it is unclear.

Related help article: Read the guide → — A task failed